Wrong parts over and over again, tractor down for 2 weeks. They are trying but you would figure with a serial number they could figure it out. Not the first time this has happened either.
I've been doing business here for several years. Have a couple of Kubota tractors, an RTV, and zero turn mower which were all purchased here. Just recently got a bat-wing cutter for my tractor. Chad is very knowledgeable and will go out of his way to help.
New counter personnel and seems to be a new mentality on wanting to help and on service turn around times!!! Update-- service turn around is quicker but still not very timely...
Counter people are friendly. It is a very busy store because it is the only Kubota dealership in the area. Sometimes they have to call you back or you may stay on hold till you can speak to someone, but they do follow through. Kubota parts are outrageously over-priced overall, but that is the case in ALL dealerships.
I bought a zero turn from here 4 months ago and had to take it in 2 weeks ago to get a new deck belt and right handle tightened. You would think they would have belts in stock, but had to order it. Still no zero turn and service dept. Said they would get to it when they can. Should of went to the other place that sells green equipment.
Coleman Tractor Co is a US Food place based in Clarksville, Kentucky. Coleman Tractor Co is located at 550 Alfred Thun Rd, Clarksville, TN 37040, USA.
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