The general manager was very rude and disrepectful to her employees, I was there getting my hair done, and over heard as she verbally attacked an individual in front of customers (they were hosting an event) I also witnessed a employee ask for her help and she quickly denied the request and stated " can you go away, I'm like super busy right now", she was chatting with a group of people when this occured. I love ultra beauty, but I thought this was way out of context.
I'm not a big make up person or know too much about it but every time I came in everyone was friendly and they helped me choose makeup I was looking for that was great for my skin. They even put it on me so I could see. I've never had a bad experience and I love it!
Staff was not friendly at all! No one acknowledged me when I walked in but as soon as other customers walk in behind me they were greeted and assisted. Other instances such as this, made me not want to ever want to come back. If I could I would leave zero stars.
Love the way they cut my hair, great knowledgeable staff!
Giving a 4 stars because appreciate businesses like this locally. Can surely find everything beauty here. rewards and membership with additional discount is a plus. I was there to get some shampoo gift sets. Asked the associate at the register if there's any left. She replied: "I have no idea". This is not good (zero star). There's always someone who does the minimum.
Ulta Beauty is a US Hair Care Studio based in Clarksville, Kentucky. Ulta Beauty is located at 2884 Wilma Rudolph Blvd, Clarksville, TN 37040, USA.
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