Wanted to go and see a late night movie at 8:30 and of course the mall closes at 6 on sundays so they normally leave the doors open for movie goers. The doors were locked when we came back for our movie and while we waited outside and called both the movie theatre and the security desk, neither of them answered, even though I saw them looking at us through the window. When we finally got ahold of the theatre to tell them what happened, they refused to let us in to the movies and said that we would have to come back and get our refund at a later date. They didn’t call the security department for us to see if they could let us in, they just ignored the problem instead of fixing it. The general manager did not seem like she cared at all about what happened to us and was very short when she spoke, thinking we were just trying to get free stuff. I have never been to an amc theatre with such poor management and customer service because normally we don’t have problems. Don’t waste your time if your movie is after 5 in the afternoon. Just go down the road to regal where they actually care
Well me and my girlfriend went to this theatre today for the first time . worst experience I ever had. I got ate up by bugs. I kept feeling bugs crawling on me. I got up and walked out. When I asked to speak to a manager he was very unhelpful and did not care that room had bugs and my experience was ruined. Then I could not even get my money back because I threw the other half of my ticket away. I would not even give this place 1 star. Beware when you go to this theatre. I will never return !!!
Very rude. Bought tickets online and wouldn't honor the purchase. Wouldn't give me a refund in store because it was 4:36 and the movie started at 4:35. Instead had to call the AMC helpline. After waiting 20 minutes, they finally got to me and gave me a refund that will hit in 3-10 business days. Had many issues in the past. Nearly every time. Go to the Greatest Escape. Much better theater and staff.
I don't like the express line that some amc members pay for, so I've just stopped buying concession stand items all together. Other than that, ticket lines really fast at any location and the auditoriums and rest rooms are all really clean
Never have given a store 5 stars. Take this as an extreme compliment. The location is always clean. Movie selection and times are very good. Prices are extremely affordable, and staff always treats the patron with respect and kindness. The popcorn and such is delicious at a good price.
Amc Governor S Square 10 is a US Movie Theater based in Clarksville, Kentucky. Amc Governor S Square 10 is located at 2801 Guthrie Hwy, Clarksville, TN 37040, USA.
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