I Believe the bottom line here is money. Any company that is willing to rent a home to tenants with that kind of financial Trouble, is dishonest at best. I think when a company cares more about their own gain than the well being of their tenants... it's called "slumlording". Do yourself a favor, and look for a company listed with the BBB (Horizon is NOT), and do your homework before signing a lease with any company in a military town.
Rented from them for almost 3 years. The first two years were uneventful and they pretty much left us alone. By number three the owner was apparently having some financial difficulties with the house, and our relationship with the management company started to get a little strange. The homeowner occasionally showed up at the house unannounced and wanted to "inspect the house" (very odd). I contacted horizon and told them to tell the homeowner to stop contacting me. Multiple times. I would get calls from the homeowner directly asking me if she could use our address to forward her mail, and register her cars (no). We started receiving stacks of collection and past due notices for the owner, and visits from both the bank and sheriff looking for the landlord. When I brought these to the attention of Mike at Horizon he seem to brush it off and kept telling us not to worry. He told me on more than one occasion to brush it off because the homeowner was "just plain crazy". After several months we knew that something was terribly wrong and we told them that we were terminating our lease..... we lived in daily fear of an eviction! I understand that the owners financial difficulties are not the fault of the rental agency.... But I would expect them NOT to re-rent the house to someone else until they were certain that those issues have been rectified. On the day of our move out inspection, Mike put another "for lease" sign in the front yard.... knowing full well that he was only passing on the owners problems to the next unsuspecting tenants. When I told him how awful I thought that was, he VERY nonchalantly looked at me, shrugged his shoulders and simply stated "it's just business". I felt bad for whoever the next tenants are going to be knowing the problems they were going to face. After all of that, When I went to get the deposit check back from Horizon, it was minus a $75 "administrative fee". I have never before rented a home in which the tenants were charged a fee. When I asked the girls in the office about it I was told the money went towards changing the locks for the next tenants. Unbelievable! We were dream tenants, always paid the rent on time, paid out of pocket to make the landscaping look beautiful and welcoming.... and our house was always kept clean and immaculate inside and out!
I just started renting from them and so far so good only reason that it's not a 5 star is because 1 house we looked at(from the outside) and really liked they didn't have the key to show us, other than that every time I've had an issue they've sent people out within a day or two to look at it or fix it on the spot. The maintenance guys always let us know what is going on and what to expect. All the people that work at the office are all nice and friendly and helpful with any problem or question we've had.
I used Horizon Realty for about 2 years as a property manager and also to sell my house and I couldn't have been happier. They always kept me up to date with what was going on and always very professional. Caroline was very easy to work with and explained everything to me that I had questions with (there was a lot). 10 out of 10 would recommend.
Horizon realty have been managing my house for over 3 years . Being away from Clarksville with aged house, horizon did a awesome job with repairs and maintenance. My house was sold within 30days. Tiffany arranged from paint, landscape, roof, deck, air condition ,and all the other services. Thank you for everything and i hope your business will grow even more.
This people need to learn how to be more courteous. Went to pick up my deposit and they charged me for the carpet cleaning and when asked why the owner got a little aggressive. Now, I know it's on the contract, but I explained to them that the house that we rented, wen we moved in, was not clean at all, the carpet had a large stain on it and also fleas on it. We had to clean the whole house including the bathrooms that had old pee stains. Holes on the wall, unfinished work on walls; had to fight so they can fumigate the crawling space because of a brown recluse spider infestation and mice inside the walls. The garage walls were and still are nasty and the floor was all stained with oil. You run a business so you need to just relax and explain things in a nice way especially when I was talking in a calmed way.
Horizon Realty Management Llc is a US Real Estate Agency based in Clarksville, Kentucky. Horizon Realty Management Llc is located at 2237 Lowes Dr h, Clarksville, TN 37040, USA.
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